Fleet Administrator — Vehicle Fleet Services
We’re recruiting a Fleet Administrator to help support a modern, high‑performing Vehicle Fleet Services function that keeps our front line moving.
Working under the direction of the Team Leader, this role will be delivering administration services for all aspects of Vehicle Fleet Services (VFS) including data input on both IT systems and paper records. The main administration functions include fleet servicing collision, damage, core vehicle and fuel data records. Further detail can be found in the Role Profile under Role Accountabilities
Aside from the business as usual data management, there is a requirement to support project work, performance data gathering and “Future Fleet” preparation. Report writing skills and experience of data analysis would be advantageous. Microsoft Excel skills are essential. This role supports the delivery the processes and procedures driving continuous improvements to maintain high standards of service and data quality.
A full breakdown of the skills, knowledge and experience requirement is laid out in the Job Role Profile.
The individual will require a full UK Driving license. They will be required to travel to attend meetings, training and represent VFS both internally and externally, this may occasionally mean staying away from home.
Role requires interaction with officers and staff of all ranks and both internal and external partners. Good communication skills and an outgoing professional manner are essential
The working hours are 37 per week starting at 8am. Finish time is 4pm Monday to Thursday and 3:30pm on Fridays. Overtime is very limited and is voluntary on an ad-hoc basis.
QUALIFICATIONS & EXPERIENCE
- . Educated to level 3 or equivalent relevant experience.
Or
ICFM Introductory Certificate in Car Fleet Management or equivalent
Or
Significant experience of Fleet or Retail Vehicle Administration and working in a customer focussed environment
- Worked in a Fleet management department or vehicle dealership
- Significant experience in an administrative role within a customer focused environment, working with enabling technologies
- Worked in a Police Vehicle Fleet Department (desirable)
- Have a full clean UK Manual and Automatic drivers license
Skills
- Ability to problem solve and work independently, taking a flexible approach to tasks and shifting priorities.
- Ability to deal with changes in systems, workloads, department structures and processes.
- Ability to communicate effectively verbally and in writing. Good attention to detail and accuracy
- Good level of IT skills including the ability to work to an intermediate level in Excel, Fleet Management Software Systems and external web based systems for such as DVLA, Insurance and Collision repair systems
- Knowledge of Tranman, UK Telematics, Audatex, Crystal, (desirable)
- General understanding of the operation of the purchasing, goods receipt, PO housekeeping (desirable)
- Ability to administer vehicle service scheduling (desirable)
If you are applying internally, you MUST attach a signed line manager endorsement form. This must be signed by BOTH your line manager and head of department.
